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About ZZZ Factory

What is ZZZFactory™?

 
 

We build our products with love and to last. We are very fortunate to hold the most innovative foam and fibre technology in the European market. That’s why we can design high quality bedding products – to help you get the most out of sleep so you can get the most out of life.

What is ZZZFactory’s philosophy?

 
 

Our philosophy is that life starts after sleep — and that when it comes to the best bedding to give you great sleep, foam is the answer!

Where is ZZZFactory™ based?

 
 

We are based in nice and sunny Portugal.

What does ZZZFactory™ sell?

 
 

At ZZZFactory, we are fortunate to hold the most innovative foam and fibre technology in the European market. Therefore, we offer our clients top quality bedding products – mattresses, toppers, pillows, duvets and much more to come!

What safety certificates do ZZZFactory™ products have?

 
 

Our foam and fibre is all certified as being manufactured to OEKO-TEX Standard 100 Product Class I. This means they are safe, and free from harmful substances.

What unique treatments do you use on your products?

 
 

We use a natural mosquito repellent on the covers for all of our mattresses, pillows and topper products. Smart Inovation’s Si Repel mosquito treatment is certified by various institutions, including NB Labs and IHMT (Institute of Hygiene and Tropical Medicine of Lisbon, Portugal), and its active ingredient – IR3535 – is distinguished by the WHO as the safest and most effective mosquito repellent.

We also use Comforel® Allerban® and Hollofil® Allerban® treated fibre in our fibre pillows and duvets. This treatment is certified by Advansa, and makes the fibre hypoallergenic and fully washable.

Do you have a showroom?

 
 

We are sorry, we don’t. But don’t worry, you can try our Mornin’ Sunshine mattress in the comfort of your own home, with our 100 free nights trial programme. For more information, check out the details on the Mornin’ Sunshine page.

 

The Mornin’ Sunshine Mattress

What is the Mornin’ Sunshine made of?

 
 

The Mornin’ Sunshine is simply built with clever technology. The first layer is made of our unique graphene-infused viscoelastic foam that disperses heat produced by your body. The second layer is made of our unique Energex foam that creates a spring effect (without the springs!) by reacting with the heat dispersed by the first layer. This layer ensures you don’t sink into the mattress. The third and final layer is made of high quality conventional foam with an open cell structure that allows the mattress to breathe. Finally, we wrap it all in a removable, washable, and mosquito-repellent cover to keep bugs away.

How does the Mornin’ Sunshine feel?

 
 

The Mornin’ Sunshine feels perfect. Not too hard, not too soft – just right. The top part gives you the comfort and freshness you need because it is soft and contains graphene to disperse body heat. The middle layer reacts with the heat from your body during sleep and gains spring-like qualities, which prevents the sinking feeling that makes most foam mattresses too soft. The bottom layer is fully breathable and supportive to make sure the other layers work to perfection.

Why do you treat your products with mosquito repellent?

 
 

At ZZZFactory, we believe life starts after sleep — so we provide you with the tools you need to avoid obstacles to restful sleep. In particular, mosquitoes not only disrupt your sleep but also carry dangerous disease. Experience protection that is odourless, free of harmful substances, and is effective for over 100 washes.

What bed bases are suitable for ZZZFactory mattresses?

 
 

Our mattresses fits any standard base or even on the floor, but they work best on a base with laths (slats) so that air can circulate and the mattress can breathe.

What sizes can I buy the Mornin’ Sunshine in?

 
 

The height of all Mornin’ Sunshine mattresses is 25 cm. We find this to be the most comfortable height for mattresses, based on our partners experience.

Single sizes (W x L x D): 75x200x25 cm, 80x200x25 cm, 90x200x25 cm, 90x190x25 cm

Double sizes (W x L x D): 140x200x25 cm, 160x200x25 cm, 180x200x25 cm, 140x190x25 cm

How big is the mattress box?

 
 

Our mattress box is 105x45x45 cm, and weighs up to 44 kg depending on which size of mattress you buy.

Can I try the Mornin’ Sunshine before I buy?

 
 

The Mornin’ Sunshine has a 100-night trial period that starts on the day that you receive the product. If you decide it’s not right for you, you can return it within the trial period. For more information, please check our trial period page here.

What safety certifications does the Mornin’ Sunshine have?

 
 

Our foam is all OEKO-TEX Standard 100 Product Class I certified – this means it is safe and free from harmful substances.

How long can I keep the Mornin’ Sunshine mattress in the box?

 
 

You can keep your mattress packed for up to one month. It will not damage the condition of the foam or the cover at all.

How do I unbox my Mornin’ Sunshine mattress?

 
 

Unbox the mattress in the place you are going to put it.
Place the mattress onto the frame you are going to use and unroll it.
Cut the plastic package very carefully without damaging the mattress.
Watch your mattress expand to gain its original size.
Hop on! It is ready to use.
Note: it takes up to 24 hours for the mattress to gain its full strength. Any odour is from the packaging and will fade away in the first few days. Please keep the plastic that came in the delivery box during the trial period, in case you decide to return it.

Should I keep the delivery box?

 
 

No – but for any mattress returns, you will need to cover it with the plastic provided in the box and we will collect it. It isn’t possible to fit the mattress back in the box at home, so you don’t need to keep the box for returns! But if you would like to keep the box you can reuse it for storage or for moving house. Click here to know more about the Return Procedures.

How do I clean the Mornin’ Sunshine mattress?

 
 

Keeping your mattress clean is simple.
• Remove the cover and follow the washing instructions on the label. The cover is machine washable and the mosquito-repellent treatment will last up to 100 washes.
• Do not try and wash the foam. Our foam is breathable and is therefore clean as long as you don’t expose it to any liquid substance.
• The mattress should be rotated every three months, but it shouldn’t be turned over. The mattress is made of three different foam layers that work together to create a comfortable sleep experience – but this only works if the thickest, firmest layer is at the bottom and the softest one is at the top (see unboxing instructions on our mattress and topper page or inside the mattress box).

When can I start sleeping on the Mornin’ Sunshine?

 
 

As soon as you unbox it! All you have to do is follow the unboxing instructions. You can find these inside the mattress box.

Does the Mornin’ Sunshine smell?

 
 

It can smell a little when you first unbox it, but it soon dissipates and your mattress will be odour-free!

How do I protect my mattress?

 
 

All ZZZFactory mattresses have a completely removable and washable cover, which can be washed as often as you like. If you want further protection, please use your own mattress protector.

Can I use a heating pad on my Mornin’ Sunshine?

 
 

Of course! No problem at all.

Is the Mornin’ Sunshine flame retardant?

 
 

No – we’re not there yet.

How does the 15 year guarantee work?

 
 

The Mornin’ Sunshine’s has a 15 year guarantee. For more information about the Warranty Period, please click on this link.

 

The Tip-Top Topper

What is the Tip-Top Topper made of?

 
 

The Tip-Top topper is made out of our unique graphene-infused viscoelastic foam that disperses the heat produced by your body. It is then wrapped in a removable mosquito repellent cover. The Tip-Top topper is a great option for those who are not ready to replace their mattress but want a comfort boost, and is a practical solution for students or travelers who want to pack their home sleeping experience. All you need to do is roll the topper and it is ready to move around with you.

Why do you stick to a single thickness for the Tip-Top Topper ?

 
 

Our Tip-Top topper has a fixed thickness because this height gives you optimal comfort and ensure that the heat-dispersing properties of the graphene infused viscoelastic foam work properly. Trust us – our partners have been experimenting it for more than 50 years.

How does the Tip-Top Topper feel?

 
 

The Tip-Top topper feels soft and fresh because it is made of graphene-infused viscoelastic foam. Graphene is special because it disperses heat released by your body as you sleep – and when combined with the soft properties of the viscoelastic foam, provides pressure absorption for restful sleep.

Why do I need a Tip-Top Topper?

 
 

Our Tip-Top topper is an alternative for those who are either not ready to invest in a Mornin’ Sunshine mattress, or for those who travel a lot and want to take their comfort with them easily. If you own a mattress but you’re not fully comfortable on it, the Tip-Top gives an instant boost to your sleep. For travellers, the Tip-Top is essentially a travelling mattress. Although it does not replace a decent mattress, it improves the bad mattresses that you often find when you’re on the road.

How do I use the Tip-Top topper?

 
 

The topper is a complement to a regular mattress. Put it on top of your mattress, fix it in place with the elastic straps, put a sheet over the top, and use your bed as normal. Rotate the topper every 3 months. It is a boost to the comfort of your usual mattress, but if you mattress is in bad condition, you should replace it because the topper won’t solve your comfort problem.

Why do you treat your products with mosquito repellent?

 
 

At ZZZFactory, we believe life starts after sleep so we provide you with the tools you need to avoid obstacles to restful sleep. In particular, mosquitoes not only disrupt your sleep but also carry dangerous disease. Our natural mosquito repellent treated covers keep your skin protected. Experience protection that is odourless, free of harmful substances and effective for over 100 washes.

What sizes can I buy the Tip-Top topper in?

 
 

The height of the Tip-Top topper is 5 cm. We find this to be the most comfortable height for topper, based on our partners experience.
Tamanhos simples (L x C x A): 75x200x5 cm, 80x200x5 cm, 90x200x5 cm, 90x190x5 cm
Tamanhos duplos (L x C x A): 140x200x5 cm, 160x200x5 cm, 180x200x5 cm, 140x190x5 cm

How big is the topper box?

 
 

The topper box is 105x45x45 cm and weighs up to 15 kg.

What safety certifications does the Tip-Top topper have?

 
 

Our foam is all certified as meeting OEKO-TEX Standard 100 Product Class I – this means it is safe and free from harmful substances.

How long can I keep the Tip-Top topper in the box?

 
 

You can keep your topper packed for up to one month. It will not damage the condition of the foam or the cover at all.

How do I unbox my Tip-Top topper?

 
 

• Unbox the topper and place it on top of the mattress you will use it on.
• Cut the plastic packaging very carefully without damaging the topper
• Watch the topper expand to its full size. • Turn the topper so that the straps are facing the mattress
• Pull the straps under each corner to attach the topper to your mattress and ensure it stays in place.
Note: the topper works on both sides, so it can be turned. Any odour is from the packaging and will fade away in the first few days.

How do I clean the Tip-Top topper?

 
 

• Remove the cover and follow the washing instructions on the label. The cover is machine washable and the mosquito-repellent treatment will last up to 100 washes.
• Do not try to wash the foam. Our foam is breathable and is therefore clean as long as you do not expose it to any liquid substance.
• Watch the topper expand to its full size. • The topper can be rotated and turned every three months.

When can I start sleeping on the Tip-Top topper?

 
 

As soon as you unbox it! All you have to do is follow the unboxing instructions. You can find these inside the topper box.

Does the Tip-Top topper smell?

 
 

It can smell a little when you first unbox it, but it soon dissipates.

How do I protect my topper?

 
 

ZZZFactory toppers all have a completely removable and washable cover, which can be washed as often as you like. If you want further protection, please use your own mattress protector.

Can I use a heating pad on my Tip-Top topper?

 
 

Of course! No problem at all.

Is the Tip-Top topper flame retardant?

 
 

No – we’re not there yet.

How does the 5 year guarantee work?

 
 

The Tip-Top topper core has a 5 year guarantee. For more information, please click on this link.

How much does delivery cost?

 
 

Delivery is free of charge.

 

ZZZFactory Pillows

What pillows do ZZZFactory sell?

 
 

The No Snooze pillow is a graphene-infused viscoelastic foam pillow for support that’s just right.
The No Snooze + pillow is a graphene-infused viscoelastic foam pillow with high support that keeps your spine aligned.
The No Snooze Power pillow is a fibre pillow that is soft and hypoallergenic, for easier breathing and sounder sleep.
How do the ZZZFactory pillows feel?
The No Snooze pillow is supportive. It is made from graphene-infused viscoelastic foam that alleviates pressure on critical body areas – your neck and back. Since graphene disperses body heat, the pillow is fresh and therefore contributes to restful sleep.
The No Snooze + pillow is also made from graphene infused viscoelastic foam that alleviates pressure on critical body areas – your neck and back. But it is specifically designed to help with spine alignment – alleviating the stress that bad posture during sleep places on your body.
The No Snooze Power pillow feels soft and springy. Since it is made from Comforel® Allerban® treated fibre, it is fully hypoallergenic, enabling easier breathing while you sleep.
Why do you treat your products with natural mosquito repellent?
At ZZZFactory, we believe life starts after sleep so we provide you with the tools you need to avoid obstacles to restful sleep. In particular, mosquitoes not only disrupt your sleep but also carry dangerous disease. Our natural mosquito repellent treated covers keep your skin protected – experience protection that is odourless, free of harmful substances and effective for over 100 washes.

Are the ZZZFactory pillows hypoallergenic?

 
 

The No Snooze Power pillow is filled with soft, anti-allergy treated fibre. It prevents allergy-causing bacteria, mould and fungi from growing inside your pillow. Our foam pillows, the No Snooze and No Snooze +, aren’t anti-allergy treated, but they are manufactured to Oeko-Tex Standard 100, which means they are safe and contain no irritants, so they are kind to your airways. And all of our pillows have a removable, washable cover, so it’s easy to keep them clean and free from allergens like dust mites, contributing to easier breathing and sounder sleep.

What sizes do the ZZZFactory pillows come in?

 
 

The No Snooze pillow comes in a 60×40 cm size.
The No Snooze + pillow comes in 33×50 cm size.
The No Snooze Power pillow in 60×50 cm and 70×50 cm size.

How big is the ZZZFactory pillow box?

 
 

The ZZZFactory pillow box is 59x41x15 cm and weighs up to 2 kg.

What safety certifications do the pillows have?

 
 

Our foam is all certified to OEKO-TEX Standard 100 Product Class 1 – this means they are safe, and free from harmful substances.

Do ZZZfactory pillows help with back and neck pain?

 
 

No sleeping product can cure back and neck pain. But, it can help avoid it! Our pillows are designed to minimize pressure accumulation on your back and neck.

How do I clean ZZZFactory pillows?

 
 

• Remove the cover and follow the washing instructions on the label. The cover is machine washable and the mosquito repellent treatment will last up to 100 washes.
• Foam pillows – Do not try and wash the foam core of the No Snooze and No Snooze +. Our foam is breathable and is therefore clean as long as you do not expose it to any liquid substance.
• The fibre pillows – The No Snooze Power can be washed. Follow the washing instructions on the label.

When can I start sleeping on ZZZFactory pillows?

 
 

As soon as you unbox them! Take the pillow out of the bag and try it out.

Do ZZZFactory pillows smell?

 
 

They can smell a little when you unbox them, but it soon dissipates.

Why do the ZZZFactory pillows come in a bag?

 
 

Our branded bags are useful for storage and to keep pillows clean. They also allow for easy transportation if you take your pillow on holiday or to new accommodation. The fact that it is reusable makes it useful for organising things around the house, or storing delicate goods like shoes or bags.

Do I need to use a pillow case for ZZZFactory pillows?

 
 

You can use one if you wish, but not necessarily since the pillow cover can be washed.

Do I need to re-fluff the No Snooze Power?

 
 

There is no need to re-fluff your No Snooze Power pillow. Our Comforel® Allerban® treated fibre is high quality and non-collapsible.

How does the guarantee work for ZZZFactory pillows?

 
 

There is a 5 year guarantee on the core of our foam pillows – the No Snooze and No Snooze +. Our fibre pillow – the No Snooze Power – has a 2 year guarantee period. For more information about the Warranty Period, please click here.

How much does delivery cost?

 
 

Delivery is free of charge.

 

The Halo Duvet

What is the Halo Duvet made of?

 
 

The Halo Duvet is 3 duvets in 1 – a thin layer + a thicker layer that can be used separately, or combined for extra warmth. It has a loop-and-tie system for easy attachment and detachment of the layers, and is filled with Hollofil® Allerban® treated fibre that fights allergies.

How does the Halo Duvet feel?

 
 

The Halo Duvet allows you to customize your sleep temperature naturally, by removing or adding layers as you see fit.

How do I use the Halo Duvet?

 
 

All you have to do is choose the number of layers you want, depending on how warm you need your bed to be. If it’s hot, you might prefer to undo the loop-and-ties and use the thinner layer of the duvet. In that case, you can fold the thicker layer up and pack it away into the bag provided. If you feel that’s not enough, you may want to use the thicker layer instead. However, if its really really cold, you can tie the two layers together again and snuggle into a warm and cosy bed! Its up to you really.

What sizes can I buy the Halo duvet in?

 
 

The Halo duvet is available in 240×160 cm, 240×220 cm and 260×240 cm sizes.

How big is the Halo Duvet box?

 
 

The Halo Duvet box is 57x37x70 cm and weighs up to 7 kg.

What safety certifications does the Halo Duvet have?

 
 

Our fibre is manufactured to meet OEKO-TEX Standard 100 Product Class I – this means it is safe and free from harmful substances.

How do I clean the Halo Duvet?

 
 

The Halo Duvet is fully machine washable. Please follow the instructions on the washing label.

When can I start sleeping with the Halo Duvet?

 
 

As soon as you unbox it! Take the duvet out of the bag and it is ready to be used on your bed.

Does the Halo Duvet smell?

 
 

It can smell a little when you first unbox it but it soon dissipates.

How do I store the Halo Duvet?

 
 

In the bag provided. The Halo Duvet bag is useful for storage because it keeps the duvet clean, especially when you are only using one layer and need to store the other layer. It also allows for easy transportation if you take your duvet to a new location. The bag is also reusable, making it useful for organising things around the house or for storing delicate goods like shoes or bags.

How does the 2 year guarantee work for halo Duvet?

 
 

The Halo Duvet has a 2 year guarantee. For more information about the Warranty Period, please click on the link.

How much does delivery cost?

 
 

All the deliveries are free of charge.

 

Delivery

Where do you deliver?

 
 

We currently deliver to Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, the Netherlands, Norway, Sweden and Switzerland, free of charge.

How much does delivery cost?

 
 

Delivery is free of charge.

How long will delivery take?

 
 

Generally, our products will take up until 5 business days to arrive on you door step. As soon as you have ordered, you will receive a confirmation.

Do I need to be home?

 
 

Yes – you should be home to receive your package and sign a confirmation that you have received it.

Will you set up the mattress for me?

 
 

No – its a really easy process. Just follow the instructions in the welcome booklet inside your mattress box!

Can you remove my old mattress?

 
 

No – However, we will bring you an amazing new one so you’ll forget you ever had to move the old one!

 

Returns

Can I return a ZZZFactory product?

 
 

Yes – under the following conditions:
• If you bought our Mornin’ Sunshine mattress and it doesn’t suit you but it’s still under the trial period – please click here for details.
• If there is a problem with the quality of the product you ordered and it’s still under the warranty period – please click here for details.

Will you collect the product?

 
 

Yes – Just let us know you want to return your product by emailing returns@zzzfactory.com and we will start the process.

How do I return my products?

 
 

To know more about the return of the products please click on this link. if you still have doubts kindly send us an email to returns@zzzfactory.com

How do I pack the Mornin’ Sunshine mattress for return?

 
 

• Please cover it with the plastic that came in the delivery box. Don’t worry about the box – once the mattress is unboxed it cannot be put back.

Should I keep the delivery box for the mattress?

 
 

NO – If you return the mattress within the trial period, cover it with the plastic provided in the box and we will collect it. It isn’t possible to fit it back in the box at home, so you don’t need to keep the box for returns! But if you would like to keep the box you can reuse it for storage or for moving house.

 

Payment conditions

Do you offer discounts?

 
 

We only offer discounts for bulk purchases – starting at purchases of 10 units or more.

What payment options do you offer?

 
 

We accept Visa Credit, Visa Debit, Visa Electron, and MasterCard via PayPal for your safety.

 

Still got a question?

Feel free to contact us whenever you need. Our team will be happy to help you.

info@zzzfactory.com

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